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Analysis of institutional authors

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February 14, 2022
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Article

An international survey examining the impact of the COVID-19 pandemic on telehealth use among mental health professionals

Publicated to:JOURNAL OF PSYCHIATRIC RESEARCH. 148 188-196 - 2022-01-01 148(), DOI: 10.1016/j.jpsychires.2022.01.050

Authors: Montoya MI; Kogan CS; Rebello TJ; Sadowska K; Garcia-Pacheco JA; Khoury B; Kulygina M; Matsumoto C; Robles R; Huang J; Andrews HF; Ayuso-Mateos JL; Denny K; Gaebel W; Gureje O; Kanba S; Maré K; Medina-Mora ME; Pike KM; Roberts MC; Sharan P; Stein DJ; Scott Stroup T; Zhao M; Reed GM

Affiliations

All India Inst Med Sci, Dept Psychiat, New Delhi, India - Author
All India Institute of Medical Sciences, New Delhi - Author
Amer Univ Beirut, Med Ctr, Dept Psychiat, Beirut, Lebanon - Author
American University of Beirut Medical Center - Author
Carleton Univ, Dept Sociol & Anthropol, Ottawa, ON, Canada - Author
Carleton University - Author
Centro de Investigación y Docencia Económicas - Author
Columbia Univ, Dept Biostat, New York, NY USA - Author
Columbia Univ, Dept Epidemiol, New York, NY USA - Author
Columbia Univ, Dept Psychiat, New York, NY USA - Author
Columbia Univ, Irving Med Ctr, Dept Epidemiol, New York, NY USA - Author
Columbia Univ, Irving Med Ctr, Dept Psychiat, New York, NY USA - Author
Columbia Univ, New York State Psychiat Inst, Med Ctr, New York, NY USA - Author
Columbia Univ, Vagelos Coll Phys & Surg, Dept Psychiat, New York, NY USA - Author
Columbia University Irving Medical Center - Author
Ctr Invest & Docencia Econ, Mexico City, DF, Mexico - Author
Faculty of Health Sciences - Author
Groote Schuur Hosp, Observatory, South Africa - Author
Heinrich Heine Univ, Med Fac, Dept Psychiat & Psychotherapy, Dusseldorf, Germany - Author
Heinrich-Heine-Universität Düsseldorf - Author
Instituto Nacional de Psiquiatria Ramon de la Fuente - Author
Japan Depress Ctr, Tokyo, Japan - Author
Japanese Soc Psychiat & Neurol, Tokyo, Japan - Author
Japanese Society of Psychiatry and Neurology - Author
Kyushu Univ, Fukuoka, Japan - Author
Kyushu University - Author
Natl Inst Psychiat Ramn de la Fuente Muniz, Ctr Global Mental Hlth Res, Mexico City, DF, Mexico - Author
Natl Inst Psychiat Ramon de la Fuente Muniz, Ctr Global Mental Hlth Res, Mexico City, DF, Mexico - Author
New York State Psychiat Inst & Hosp, New York, NY 10032 USA - Author
New York State Psychiatric Institute - Author
Research Cent of Training Quality - Author
Shanghai Jiao Tong Univ, Sch Med, Shanghai, Peoples R China - Author
Shanghai Jiao Tong University School of Medicine - Author
Shanghai Mental Hlth Ctr, Shanghai, Peoples R China - Author
Training & Res Ctr, Mental Hlth Clin 1, Moscow, Russia - Author
Univ Autonoma Madrid, Ctr Invest Biomed Red Salud Mental CIBERSAM, Inst Salud Carlos III, Inst Invest Sanitaria Princesa,Dept Psychiat, Madrid, Spain - Author
Univ Cape Town, Dept Psychiat, SAMRC Unit Risk & Resilience Mental Disorders, Cape Town, South Africa - Author
Univ Cape Town, Fac Hlth Sci, Neurosci Inst, Dept Psychiat & Mental Hlth, Cape Town, South Africa - Author
Univ Ibadan, Dept Psychiat, Ibadan, Nigeria - Author
Univ Kansas, Clin Child Psychol Program, Lawrence, KS 66045 USA - Author
Univ Nacl Autonoma Mexico, Fac Psychol, Mexico City, DF, Mexico - Author
Univ Ottawa, Sch Psychol, 136 Jean Jacques Lussier Pvt,Vanier Bldg, Ottawa, ON K1N 6N5, Canada - Author
Universidad Autónoma de Madrid - Author
Universidad Nacional Autónoma de México - Author
Université d'Ottawa, Faculté des Sciences Sociales - Author
University of Cape Town - Author
University of Ibadan - Author
University of Kansas - Author
Vagelos College of Physicians and Surgeons - Author
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Abstract

Background: COVID-19 has profoundly affected the work of mental health professionals with many transitioning to telehealth to comply with public health measures. This large international study examined the impact of the pandemic on mental health clinicians’ telehealth use. Methods: This survey study was conducted with mental health professionals, primarily psychiatrists and psychologists, registered with WHO's Global Clinical Practice Network (GCPN). 1206 clinicians from 100 countries completed the telehealth section of the online survey in one of six languages between June 4 and July 7, 2020. Participants were asked about their use, training (i.e., aspects of telehealth addressed), perceptions, and concerns. Outcomes: Since the pandemic onset, 1092 (90.5%) clinicians reported to have started or increased their telehealth services. Telephone and videoconferencing were the most common modalities. 592 (49.1%) participants indicated that they had not received any training. Clinicians with no training or training that only addressed a single aspect of telehealth practice were more likely to perceive their services as somewhat ineffective than those with training that addressed two or more aspects. Most clinicians indicated positive perceptions of effectiveness and patient satisfaction. Quality of care compared to in-person services and technical issues were the most common concerns. Findings varied by WHO region, country income level, and profession. Interpretation: Findings suggest a global practice change with providers perceiving telehealth as a viable option for mental health care. Increasing local training opportunities and efforts to address clinical and technological concerns is important for meeting ongoing demands.

Keywords

global mental healthinterventionsmental health professionalsoutbreakpractice networktelehealthtelemedicineworld health organization global clinicalGlobal mental healthMental health professionalsServicesTelehealthTelemedicineWorld health organization global clinical practice network

Quality index

Bibliometric impact. Analysis of the contribution and dissemination channel

The work has been published in the journal JOURNAL OF PSYCHIATRIC RESEARCH due to its progression and the good impact it has achieved in recent years, according to the agency Scopus (SJR), it has become a reference in its field. In the year of publication of the work, 2022, it was in position , thus managing to position itself as a Q1 (Primer Cuartil), in the category Psychiatry and Mental Health.

From a relative perspective, and based on the normalized impact indicator calculated from World Citations provided by WoS (ESI, Clarivate), it yields a value for the citation normalization relative to the expected citation rate of: 4.23. This indicates that, compared to works in the same discipline and in the same year of publication, it ranks as a work cited above average. (source consulted: ESI Nov 14, 2024)

This information is reinforced by other indicators of the same type, which, although dynamic over time and dependent on the set of average global citations at the time of their calculation, consistently position the work at some point among the top 50% most cited in its field:

  • Weighted Average of Normalized Impact by the Scopus agency: 5.11 (source consulted: FECYT Feb 2024)
  • Field Citation Ratio (FCR) from Dimensions: 14.66 (source consulted: Dimensions Aug 2025)

Specifically, and according to different indexing agencies, this work has accumulated citations as of 2025-08-02, the following number of citations:

  • WoS: 13
  • Scopus: 23
  • Europe PMC: 14

Impact and social visibility

From the perspective of influence or social adoption, and based on metrics associated with mentions and interactions provided by agencies specializing in calculating the so-called "Alternative or Social Metrics," we can highlight as of 2025-08-02:

  • The use, from an academic perspective evidenced by the Altmetric agency indicator referring to aggregations made by the personal bibliographic manager Mendeley, gives us a total of: 134.
  • The use of this contribution in bookmarks, code forks, additions to favorite lists for recurrent reading, as well as general views, indicates that someone is using the publication as a basis for their current work. This may be a notable indicator of future more formal and academic citations. This claim is supported by the result of the "Capture" indicator, which yields a total of: 158 (PlumX).

With a more dissemination-oriented intent and targeting more general audiences, we can observe other more global scores such as:

  • The Total Score from Altmetric: 0.5.
  • The number of mentions on the social network X (formerly Twitter): 1 (Altmetric).

It is essential to present evidence supporting full alignment with institutional principles and guidelines on Open Science and the Conservation and Dissemination of Intellectual Heritage. A clear example of this is:

  • The work has been submitted to a journal whose editorial policy allows open Open Access publication.
  • Assignment of a Handle/URN as an identifier within the deposit in the Institutional Repository: https://repositorio.uam.es/handle/10486/711943

Leadership analysis of institutional authors

This work has been carried out with international collaboration, specifically with researchers from: Canada; China; Germany; Gran Bretanya; India; Japan; Lebanon; Mexico; Niger; Nigeria; Russia; South African Republic; United States of America.