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Analysis of institutional authors

Villodre, JCorresponding AuthorCriado, JiAuthorLiarte, IAuthor
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Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments

Publicated to:Information Polity. 26 (4): 355-373 - 2021-01-01 26(4), DOI: 10.3233/ip-210316

Authors: Villodre, Julian; Criado, J Ignacio; Meijer, Albert; Liarte, Irene

Affiliations

Univ Autonoma Madrid, Dept Polit Sci & Int Relat, Madrid, Spain - Author
Univ Utrecht, Utrecht Sch Governance, Utrecht, Netherlands - Author

Abstract

Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on social media adoption, two advanced cases were selected based on their high level of social media institutionalization: Utrecht and Eindhoven. For each case, in-depth semi structured interviews were carried out aiming at detecting institutionalization patterns. Our study highlights that, in contrast with the literature on stages of technological maturity, social media institutionalization shows two different organizational models: a centralized model, based on trust, with highly structured and formalized policy guides, low experimentation, formal training and evaluation supported by standardized reports; and a distributed model, based on control, with simple guiding principles, higher levels of experimentation, training build on a "learn by doing" basis, and individual evaluation mechanisms. These results enrich current academic understanding of social media institutionalization and may guide public officials involved in social media institutionalization practices.

Keywords
AdoptionChallengesEmpirical-analysisEngagementLocal governmentsOrganizational modelsResourceSocial media adoptionSocial media institutionalizationThe netherlandsTwitterUs

Quality index

Bibliometric impact. Analysis of the contribution and dissemination channel

The work has been published in the journal Information Polity due to its progression and the good impact it has achieved in recent years, according to the agency Scopus (SJR), it has become a reference in its field. In the year of publication of the work, 2021, it was in position , thus managing to position itself as a Q1 (Primer Cuartil), in the category Sociology and Political Science.

From a relative perspective, and based on the normalized impact indicator calculated from the Field Citation Ratio (FCR) of the Dimensions source, it yields a value of: 3.6, which indicates that, compared to works in the same discipline and in the same year of publication, it ranks as a work cited above average. (source consulted: Dimensions Apr 2025)

Specifically, and according to different indexing agencies, this work has accumulated citations as of 2025-04-30, the following number of citations:

  • WoS: 6
  • Scopus: 7
  • Google Scholar: 6
  • OpenCitations: 5
Impact and social visibility

From the perspective of influence or social adoption, and based on metrics associated with mentions and interactions provided by agencies specializing in calculating the so-called "Alternative or Social Metrics," we can highlight as of 2025-04-30:

  • The use, from an academic perspective evidenced by the Altmetric agency indicator referring to aggregations made by the personal bibliographic manager Mendeley, gives us a total of: 59.
  • The use of this contribution in bookmarks, code forks, additions to favorite lists for recurrent reading, as well as general views, indicates that someone is using the publication as a basis for their current work. This may be a notable indicator of future more formal and academic citations. This claim is supported by the result of the "Capture" indicator, which yields a total of: 58 (PlumX).

With a more dissemination-oriented intent and targeting more general audiences, we can observe other more global scores such as:

  • The Total Score from Altmetric: 17.85.
  • The number of mentions on the social network X (formerly Twitter): 27 (Altmetric).

It is essential to present evidence supporting full alignment with institutional principles and guidelines on Open Science and the Conservation and Dissemination of Intellectual Heritage. A clear example of this is:

  • The work has been submitted to a journal whose editorial policy allows open Open Access publication.
  • Additionally, the work has been submitted to a journal classified as Diamond in relation to this type of editorial policy.
Leadership analysis of institutional authors

This work has been carried out with international collaboration, specifically with researchers from: Netherlands.

There is a significant leadership presence as some of the institution’s authors appear as the first or last signer, detailed as follows: First Author (VILLODRE DE COSTA, JULIAN) and Last Author (LIARTE CONESA, IRENE).

the author responsible for correspondence tasks has been VILLODRE DE COSTA, JULIAN.