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We would like to thank Albert Meijer, and other colleagues at Utrecht School of Governance, for their valuable and helpful comments on earlier drafts of this article. We also thank three anonymous reviewers for their valuable and constructive comments.

Analysis of institutional authors

Criado, J IgnacioCorresponding AuthorLiarte, IreneAuthor

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September 18, 2023
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Two decades of public sector innovation: building an analytical framework from a systematic literature review of types, strategies, conditions, and results

Publicated to:Public Management Review. 27 (3): 623-652 - 2023-09-07 27(3), DOI: 10.1080/14719037.2023.2254310

Authors: Criado, J Ignacio; Alcaide-Munoz, Laura; Liarte, Irene

Affiliations

Autonomous Univ Madrid, Dept Polit Sci & Int Relat, Madrid, Spain - Author
Univ Granada, Dept Accounting & Finance, Granada, Spain - Author

Abstract

Scholarly attention in innovation in the public sector is growing rapidly, provoking analytical complexity. We developed a systematic literature review about Public Sector Innovation (PSI), analysing 169 articles published between 2001 and 2021, using PRISMA. We present a comprehensive approach to PSI testing and empirically develop an analytical framework based on the most common combinations of the studied dimensions. Additionally, we propose three main research avenues for the future of PSI: (1) studying PSI in different contexts, (2) expanding the analysis of configurations in PSI initiatives, and (3) analysing ambidextrous strategies to support the practical implementation of PSI.

Keywords

AdoptionAnalytical frameworkEmpirical-analysisGovernment innovationInformationInnovation typologyLiving labLocal-governmentManagement innovationOrganizational innovationPolicy innovationPrismaPublic sector innovationService deliverySystematic literature review

Quality index

Bibliometric impact. Analysis of the contribution and dissemination channel

The work has been published in the journal Public Management Review due to its progression and the good impact it has achieved in recent years, according to the agency WoS (JCR), it has become a reference in its field. In the year of publication of the work, 2023, it was in position 6/91, thus managing to position itself as a Q1 (Primer Cuartil), in the category Public Administration. Notably, the journal is positioned above the 90th percentile.

From a relative perspective, and based on the normalized impact indicator calculated from the Field Citation Ratio (FCR) of the Dimensions source, it yields a value of: 22.34, which indicates that, compared to works in the same discipline and in the same year of publication, it ranks as a work cited above average. (source consulted: Dimensions Aug 2025)

Specifically, and according to different indexing agencies, this work has accumulated citations as of 2025-08-02, the following number of citations:

  • WoS: 13
  • Scopus: 13
  • Google Scholar: 21

Impact and social visibility

From the perspective of influence or social adoption, and based on metrics associated with mentions and interactions provided by agencies specializing in calculating the so-called "Alternative or Social Metrics," we can highlight as of 2025-08-02:

  • The use, from an academic perspective evidenced by the Altmetric agency indicator referring to aggregations made by the personal bibliographic manager Mendeley, gives us a total of: 75.
  • The use of this contribution in bookmarks, code forks, additions to favorite lists for recurrent reading, as well as general views, indicates that someone is using the publication as a basis for their current work. This may be a notable indicator of future more formal and academic citations. This claim is supported by the result of the "Capture" indicator, which yields a total of: 84 (PlumX).

With a more dissemination-oriented intent and targeting more general audiences, we can observe other more global scores such as:

  • The Total Score from Altmetric: 60.
  • The number of mentions on the social network X (formerly Twitter): 81 (Altmetric).

It is essential to present evidence supporting full alignment with institutional principles and guidelines on Open Science and the Conservation and Dissemination of Intellectual Heritage. A clear example of this is:

Leadership analysis of institutional authors

There is a significant leadership presence as some of the institution’s authors appear as the first or last signer, detailed as follows: First Author (CRIADO GRANDE, JUAN IGNACIO) and Last Author (LIARTE CONESA, IRENE).

the author responsible for correspondence tasks has been CRIADO GRANDE, JUAN IGNACIO.